East Chemical trở thành nhà cung cấp được ưa chuộng cho việc mua sắm hóa chất chất lượng cao
The customer initially chose a European supplier because its N-methylpyrrolidone (NMP)price was more attractive, but the company failed to provide complete compliance documents and certifications, causing the customer to encounter risks and difficulties in the procurement process.
Challenge:
Chemicals, especially N-methylpyrrolidone (NMP) products, need to provide complete safety data sheets and relevant certifications. The lack of these documents will affect the compliance of subsequent use and transportation.
Solution:
East Chemical actively responded to customer needs and provided N-methylpyrrolidone (NMP) products that met international standards and complete compliance documents, ensuring smooth delivery of NMP and reducing customer procurement risks.
Results:
The customer highly evaluated our service, chose East Chemical as a long-term supplier, and further increased the purchase volume.
Customer feedback:
dddhhhAlthough the European supplier's price was more attractive, they could not provide complete documents and certifications for N-methylpyrrolidone (NMP), which troubled us. East Chemical provided products that met standards and complete compliance documents to ensure smooth operation. Now you are our preferred supplier.dddhhh
Summary:
Through this case, we have demonstrated the importance of compliance and service in chemical procurement. With its professional product quality and comprehensive compliance support, East Chemical has won the trust of its customers and further consolidated its competitiveness in the global market.